Home Care Package recipients can look forward to increased flexibility when the latest Increasing Choice in Home Care reforms take effect on February 27th.
Funding for a Home Care Package will now be portable and follow the customer, creating new opportunities for older people and their families to select the provider and services that best suit their needs.
All Home Care Packages in Australia are provided via the Consumer Directed Care model. The care program was first piloted in 2010-11 with great success, which led to the national implementation for all packages from July 1, 2015.
Services that suit you
As a private provider, we have been offering CDC since our inception to deliver flexible care plans that afford our customers ample choice. With a broad range of aged care services, as well as social and lifestyle support options, our customers can select a mix of services that best suit their lifestyle and what they value most.
From personal care and post hospital support, to travel planning and meeting friends for coffee, our services support people to live independently at home and within their community. Every customer has a dedicated support professional who can work with them and their family to develop an individual care plan.
With offices located across Australia, Just Better Care customers have access to a national support network. This means if they move, they can be transferred to another Just Better Care location and continue to receive their elected services (where available).
Accessing a Home Care Package
To access a Home Care Package, customers need to contact My Aged Care to determine their eligibility for a Home Care Package assessment. If eligible, you will be referred to the Aged Care Assessment Team/Service who will complete an assessment of your needs and you will be placed on the national prioritising queue.
There are four Home Care Package levels and each package has a different amount of funding that is paid to the customers provider of choice to provide care to the customer. When someone is allocated a package, they can advise My Aged Care that they would like to receive their services through Just Better Care.