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07 4795 7337

Our community


Welcome to Just Better Care Townsville we provide a range of in-home support services to people of all ages and abilities within the Townsville region, operating on values of trust, empowerment, transparency, courage and empathy.

We welcome the vast cultural and ethnic diversity of our population residing alongside each other within the Townsville region. Just Better Care team members are selected from our local area, with their strong local knowledge and networks. We look to match your support professionals to your needs.

At Just Better Care we work alongside you and your loved ones, in partnership, to promote best practice service provision, we get to know you as an individual, supporting your needs based on your preferences, with support designed for your individual needs.  We support you or your loved one to maintain the confidence to live safely at home within the Townsville community. 

We live local, work local

Our support workers live locally and are from a wide range of cultural backgrounds. We are a local business with local knowledge, focused on local needs. Our employees know what's happening and have well established networks within the community. You also benefit from our knowledge about local resources: formal and informal. At Just Better Care, strong, supported communities are just as important to us as they are to you.

Why are we different?

At Just Better Care, each person is treated as an individual. We take the time to get to know you, find out your story and learn who you are. We tailor our in-home support services based on what you want.

With Just Better Care, you’ll meet highly skilled, trained and experienced support professionals, who are also compassionate, understanding and willing to go the extra mile – always.

Our office is ISO 9001 accredited, assuring you that our systems and processes are best practice. Every staff member holds a current Criminal Record Check and undergoes thorough suitability screening during recruitment.

Contact us to find out more. 

Need help to live independently?

If you have any questions about in-home support or have a specific request, simply complete the form below. We're here to help.