Caring for aging parents can be a challenging yet rewarding experience. Many families in Australia face the dilemma of balancing their loved ones' needs with their own responsibilities.
The Need for Companionship and Support
Ivan, an elderly gentleman living alone in Australia, faced increasing challenges due to his diagnosis of dementia and social isolation. Belinda (Ivan’s daughter) recognised the need for companionship and assistance to enhance his quality of life and sought a provider that could meet their needs. Like many families considering private care for their relatives at home.
We spoke to Ruba Fattouh the Director and Franchise Owner of Just Better Care Ryde Parramatta who remembers the call vividly with Belinda (Ivan’s Daughter), “Ivan's family sought a solution that would address his specific needs and preferences. They were looking for private in-home senior care that would provide not just practical help, but also meaningful connection to his local community in the western of suburbs of Sydney”.
Choosing the Private Pay Model
Ivan's family opted for the private pay model for his care, bypassing the government-subsidised system. This decision stemmed from Ivan's assets and his reluctance to go to the doctors. A common factor for those seeking private elderly home care is they benefit from the convenience of professionals visiting their home.
When talking through the options, Ruba commented “The private pay model was perfect, it offered the flexibility and control they desired, whilst allowing them to customise Ivan's care plan to his unique circumstances. This choice allowed them to focus on what mattered most: providing Ivan with the private nursing care at home and companionship he needed. With the added benefit of being able to scale the private support at home as Ivan’s circumstances change.
Ivan’s Solution: A Tailored Care Plan
Just Better Care worked closely with Ivan's family to develop a personalised care plan. Understanding the importance of companionship for Ivan, the plan included regular social outings, such as visits to the local club for lunch – a testament to the private home care services' ability to cater to individual preferences. In addition to social engagement, the plan also encompassed domestic assistance, ensuring Ivan's home environment remained comfortable and manageable. The flexibility of the private home care services allowed the family to adjust the frequency of visits as Ivan's needs evolved, demonstrating the responsiveness of private in-home care for the elderly.
Private Home Care worked for Ivan
Ivan's family has already experienced numerous benefits from choosing private home care, including:
Seamless Introduction to the team
They found the process of accessing information and establishing care to be seamless, praising the helpfulness and responsiveness of the Just Better Care staff.
Reasonable Cost
The cost of private home care for elderly was a worthwhile investment for the peace of mind it provided.
Peace of Mind
Knowing that Ivan was receiving regular companionship, enjoying social activities, and receiving assistance with daily tasks brought immense relief and peace of mind to his family.
Control and Value
They emphasised the value of private home care assistance in managing Ivan's care and the control they have in selecting from a range of quality support services that will only serve to improve Ivan’s overall well-being, in the place he loves, home.
Navigating Future Care Needs
As Ivan's condition progresses, his family recognises the need for ongoing communication and adaptation of his care plan. They appreciate the support of Just Better Care Ryde Parramatta in navigating these evolving needs, particularly in addressing Ivan's resistance to medical care. The family also plans to explore the My JBC app, as they’ve heard about the benefits of the app, the resources available on the app and it allowing for an even faster way to communicate with their local Just Better Care office.
“We are so glad that we decided to choose Just Better Care for my dad’s support at home, ever since we met with Ruba and her team, we were filled with confidence in their ability to adapt to my father and to the support he needs now and in the future”
Why Just Better Care Private?
Choosing the right private home care provider is a significant decision for families. Ivan's story illustrates the positive impact that personalised, flexible, and responsive support services can have on everyday life at home.
Just Better Care carefully considers your both the customer and the family member's needs when building the support plan. With Just Better Care Private, families can find private home care solutions that provide peace of mind and enhances the quality of life for their aging relatives. Talk to us today.
