Privacy Policy

Just Better Care is committed to protecting the privacy of visitors to our website, subscribers to our newsletters and those providing us with contact information.
Just Better Care recognises the importance of personal privacy and has created this policy to explain why we collect particular information and how we will protect your personal information within our website and any other website provided by us. After reviewing this Privacy Statement, if you have questions or concerns please feel free to contact us.

Effective Date

This Website Privacy Policy is effective 1 July 2016.

Information Collection and Use

Just Better Care is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We collect information from our users at several different points on our website.
 

Registration and Personally Identifiable Information

In order to access certain areas of this website or to receive information, a user must first complete a registration form. Depending upon the particular kind of registration, a user may be required to give personally identifiable information including some or all of the following: name, address, email address, telephone number, and "cookies" (explained below). This information may be used to contact the user about the services on our site for which they have expressed interest.
 

Orders and Personally Identifiable Information

We may request the personally identifiable information identified above from users on order forms. This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, personally identifiable information is used to get in touch with the user.
 

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is not linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, he or she may still use our site. However, the user will be limited in some areas of our site. For example, the user will not be able to participate in any of our Sweepstakes, Contests or Drawings that may take place. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Some of our business affiliates use cookies on our site. However, we have no access to or control over these cookies.
 

Log Files

We use internet provider addresses to analyse trends, administer the site, track user movement, and gather broad demographic information for aggregate use. Internet provider addresses are not linked to personally identifiable information.
 

Sharing

We will share aggregated demographic information with our business affiliates. This is not linked to any personal information that can identify any individual person.

We share users' personally identifiable information within the Just Better Care network for the purposes of receiving services or information about our services, and for the purpose of applying for employment. In these cases, the user identifies the location(s) within the Just Better Care network to which the personally identifiable information is to be sent.
 

Links

This website contains links to other sites. Please be aware that Just Better Care is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by the justbettercare.com website.
 

Newsletters

If a user wishes to subscribe to any newsletters, we will ask for personally identifiable information such as name and email address.
 

Surveys & Contests

Our site requests information from users via surveys and occasionally for contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose personally identifiable information for these purposes. Such information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this website.
 

Tell-A-Friend

If a user elects to use our referral service for informing a friend about our website, we ask them for the friend's name and email address. Just Better Care will automatically send the friend a one-time email inviting them to visit the website. We store this information for the sole purpose of sending this one-time email.
 

Security

This website takes every precaution to protect users' information. When users are asked for personally identifiable information, that information is encrypted and protected with one of the best encryption software programs available - SSL. To learn more about SSL, follow this link http://www.comodo.com.

The servers on which we store personally identifiable information are kept in a secure environment behind a firewall.

If you have any questions about the security at our website, you can send an email to info@justbettercare.com

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as an address), or if a user no longer desires to be a user, this can be accomplished by logging in your account and editing your account information.
 

Choice/Opt-out

Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site. Users who no longer wish to receive newsletters from our business affiliates may opt-out of receiving these communications by replying to "unsubscribe" in the subject line in the email or by emailing us at info@justbettercare.com
 

Notification of Changes

If we decide to change this privacy policy, we will post those changes on our Homepage, so our users are always aware of what information we collect, how we use it, and the circumstances under which we disclose it. We will use personally identifiable information in accordance with the privacy policy in effect at the time the information was collected.

Quality Assured Support Services

Participating Just Better Care offices are ISO 9001 accredited, assuring you that our systems and processes are best practice. Every staff member holds a current Federal Criminal Record Check and undergoes thorough suitability screening during recruitment.

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Just Better Care acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We also acknowledge the diversity of Australian culture and extend our support to all individuals, regardless of culture or sexuality.

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