You're in control with My JBC app

The quick and easy way for customers and their families to stay connected to Just Better Care and to their extended support networks

MyJBC app is a purpose built, user-friendly smartphone app that provides real time updates and keeps all your loved ones in the loop with your care. 

It provides a direct line of communication to your Just Better Care Private team, and ensures your loved ones stay informed, around-the-clock, with updates around your wellbeing.

Features & Benefits

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You're in Control with My JBC App

Quickly and easily view your invoices, statements and support plans as well as review, reschedule or request services at the touch of a button. You can even include personal appointments and medical appointments, so all your arrangements for the day are in one place

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Connect to your Family & Friends with built in video calling

Instantly connect with your trusted contacts via phone or Video-Call functionality with family, friends and other contacts from a direct list, and stay organised with all your appointments and arrangements. Video Call features can also be used for tele- health appointments and can be configured to be initiated directly within the app.

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Connect with the Just Better Care community

Stay in touch and inspired with stories and regular updates from your local office and across the Just Better Care network. Keep informed with YOU Magazine packed with articles and information for customers and their families.

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Keep on top of all your appointments

Keep organised with all your appointments in one app! Need to reschedule a support service Or request a new service? It can all be done via the MyJBC Smartphone app.

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Share Feedback

MyJBC app adapts to each customer and can be configured to receive feedback as little or as often as required such as at the end of every support service, or on a scheduled weekly or monthly basis. Family members can also follow the progress of their loved one’s wellbeing

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Stay Protected

The My JBC app does not store any personal data locally and any information shared is subject to the customer's approval and designation as trusted contacts (such as family & friends). All information on the Just Better Care cloud infrastructure is encrypted to advanced encryption and dealt with in accordance with our privacy policy.

Get connected with My JBC App

To find out how the My JBC App could work for you or your family member, talk to the friendly local team at Just Better Care

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The Guide to My JBC App

The My JBC App connects customers, families and Just Better Care with real time updates and a range of features and benefits. Fill in your details to download more information and your local Just Better Care office will be in contact.

Frequently asked questions

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Just Better Care acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We also acknowledge the diversity of Australian culture and extend our support to all individuals, regardless of culture or sexuality.

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