Trusted home care services in Brisbane North & CBD
Support at Home and Aged Care in Brisbane
The Australian Government's Support at Home program replaced the Home Care Package program on 1 November 2025. Just Better Care Brisbane North & CBD is proud to be an approved Support at Home provider, serving participants across Chermside, Stafford, Newmarket, Wilston, Toowong, Kenmore, and the broader northern suburbs.
Our local office team, based in Chermside, meets with you, your family, and advocates to understand the program and build a range of ongoing support services from clinical nursing to help around the home.
Questions about Support at Home?
Whether you’re transitioning from the Home Care Package program or are new to Support at Home, contact the local team for expertise and advice on the next steps.
Why Just Better Care Brisbane North?
Continuity matters
With more than 60 Support Workers, nurses, and office coordinators living and working across Brisbane's northern suburbs, we're in customers' homes every day. From Arana Hills and Everton Hills through to Gaythorne, Grange, and Alderley. Consistency is something we genuinely protect: many of our team members have been with us for more than five years, so you see familiar faces in your home rather than a rotating roster. That stability is recognised too. We've been certified a Great Place to Work® three years running. For you, it means home care services delivered by people who know your routine, your preferences, and you.
Based in the community we serve
We operate from the Chermside Health Hub, which keeps us local and close to the customers, GP clinics, and allied health services we work alongside. Being based in Chermside puts our team within easy reach of Stafford Heights, Keperra, McDowall, and Mitchelton, and across the wider northern suburbs. It's a practical advantage for your care: when you need a referral or coordination with another provider, we can often connect directly or draw on more than a decade of local relationships. Genuinely local home care in Brisbane's north, run from the community it serves.
More than a decade on Brisbane's North side
We were among the first approved aged care providers on Brisbane's north side, and we've supported families across Everton Park, Enoggera, and beyond ever since. Over more than ten years, we've built the local knowledge and trusted relationships that make in-home aged care work. With GPs, specialists, and families across the region. As the funding landscape has changed, including the move to the Support at Home program, we've helped customers navigate it without losing the consistency they rely on. It's the kind of steady, established home care provider experience that only comes from genuinely staying in one community.
Care that fits your life
No two people need the same support, so we build your care plan around you, and adjust it as your needs change. That might be a few hours a week of help around the home, or more intensive 24-hour and complex clinical care. You're supported by a small, consistent team, with 24/7 on-call support for peace of mind and culturally appropriate services, including interpreters when needed. The MyJBC app lets you view your schedule, manage appointments, and request services at your time. Whether it's aged care, disability support, or private home care, we make support practical, flexible, and genuinely yours.
Looking for home care support in Brisbane?
Visit our Brisbane Home Care Hub for local services, support options, and how we can help you live well at home.
Local Home Care That Adapts as Your Needs Change
We know there’s no one-size-fits-all approach. By taking the time to truly listen, we ensure your support reflects what matters most to you. From your goals and routines to your health and wellbeing.
Your care plan evolves as your needs change, with ongoing reviews to ensure you always receive the right level of support.
As a locally based team in Chermside, we help you stay connected to your community and continue living life on your terms. You’ll be supported by a small, consistent team that builds trusted relationships and delivers care that feels personal and familiar.
For peace of mind, we provide 24/7 on-call support. Our multicultural team ensures services are accessible and culturally appropriate, with interpreters available when needed.
Turn your caring nature into a rewarding career
Interested in applying for a role with the Just Better Care team?
Celebrating Three Years as a Certified Great Place to Work®
88% of our team says Just Better Care is a Great Place to Work®, well above the national average, three years running. Discover why our team loves what they do.
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We look forward to helping support your independence with in-home services delivered locally by our trusted teams and backed by the strength of our national franchise network.
Just Better Care acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We also acknowledge the diversity of Australian culture and extend our support to all individuals, regardless of culture or sexuality.