“We proudly offer a free, no obligation chat in your home (or, if you prefer, over the phone) to answer your questions and explain the services we offer. We look forward to hearing from you and explaining how our services can be tailored to meet your needs and provide the solutions you want.”

Experience the Difference. Contact Us Today

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Our Promise to You and What You Can Expect From Us

What We Care About
Our Promise


You know the services you want and when you require them. It is of high importance for these services to be provided on time, every time. Having a punctual Support Professional is naturally considered essential.


It’s important you feel comfortable in your own home with the Support Professional providing your services. Finding the right Support Professional that you can confidently build a respectful, enjoyable relationship with is an essential part of our service offer.


You know that for a service to be of value you need to experience exceptional results. Our team of Support Professionals clearly understand what service you have employed them to provide, as well as the expected results you want from each specific service.

Your Outcome Benefits


When you have a consistent service experience and an enjoyable professional relationship with your service provider you gain a great sense of satisfaction.


When you receive exceptional service that delivers results and is always reliable, you are confident you have the complete support you need, tailored in the way you want.


When you have a positive relationship with your Support Professional, who consistently delivers excellent results, you have peace of mind that you are safe and secure in your home.

You know how all of us want to maintain our chosen lifestyle, but there comes a time when we may need additional support services to accomplish this?

Well, at Just Better Care, what we do is collaborate with you in tailoring our support services to your specific requests, empowering you with the control needed to continue living the quality of life you want.

It’s natural to be concerned when you first become aware you need added support services in your life, but you don’t have to stay concerned. What we can do is collaborate with you on the best service solutions for your unique situation. It’s a conversation that you lead. Our role is to listen, and, together with you, develop a support plan to match your desired outcomes.

We want to replace your concerns with confidence. Our support professionals are skilled and genuinely passionate about their work. Experience has shown us that outstanding service, that is reliable, creates great outcomes for customers.

All our support services are adjustable. As your situation changes, you can adjust and further tailor your services.
Live your life, your way; and if you decide you want some added support services, Just Better Care is here, offering professional support services that give you confidence, choice and control. That’s our promise.

We have offices all over Australia. If you would like a free in-home consultation and learn more about how we can provide support that empower your independence and support the lifestyle you want, then give us a call. Just click on the locations tab in the navigation to find your nearest office. We look forward to hearing from you.


At Just Better Care, our goal is to provide the very best in-home support experience for our customers, everyday.
We’re passionate about building a business that keeps personalised services, high-quality support, and a positive, consistent customer experience at the centre of everything we do. That’s why we operate within a decentralised business model that empowers operators to take active control over their localised area of business.

We believe our franchise model is the most effective model of operating a customer-centered business where customers expect authenticity, empathy and connection with the community at a grass roots level.

The nature of offering support services to individuals requires local knowledge, local involvement, and everyday engagement within the local community. Most of all, it requires a lot of heart. We are in the people business, after all, and our motivation is to facilitate our customers to live their best life possible.

At Just Better Care, we don’t just like the idea of living locally, we’ve set our entire business up to be operated locally, by local owners. It’s what sets us apart as Australia’s leading in-home support provider.

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Our Services

Our range of specialised in home support will give you a safe, comfortable and independent life.read more
Do you want to remain living independently in your own home, but need some assistance?read more
Our specialised teams can help you find the balance between managing symptoms and getting on with life.read more
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What People Are Saying About Us

I have found Just Better Care to be a pleasure to deal with over the past 5 years. They are polite, professional and, what we love the most in our business – punctual. Our Clients love “their” carers. It is like being in one big family. Some of our clients and their requirements, as well as the paperwork that goes with it, can be somewhat complicated. Their answer to any request is yes – and how else can we help you? Love that attitude! I have no hesitation in recommending them to anyone.
Michelle Daffy , SCIA Workplace Modifications Co-ordinator Spinal Cord Injuries Australia
I am very happy to have Just Better Care staff and workers assist me. They have been wonderful and have made such a difference in my life. They really care about helping me to retain my independence at home and I am so grateful and happy they have come into my life.
Dorothy A.
We have been using Just Better Care for over two and a half years to assist with our elderly mum who has dementia. We have found Just Better Care to be totally reliable, accessible, flexible and above excellent in providing wonderful and caring helpers. We particularly appreciated their efforts to provide consistency with carers as this is very important with people suffering from dementia. We would have no hesitation in recommending Just Better Care. Thank you Fergus and all the team!
Jo Topfer and Sheena Parkinson
Just Better Care at all times acts in a professional manner. The staff provided are appropriately trained for the service requested, all background checks are completed and staff are reliable and punctual.
Marilyn Munday, Service Coordinator, Calvary Silver Service

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A few months ago I found myself going […]

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Awards & Sponsorships

Just Better Care – In Home Care Services

Just Better Care provide a wide range of disability support services to individuals and families throughout Australia. We offer comprehensive disability and aged care services, giving every individual a unique solution for their requirements and lifestyle. We help to enable and encourage people to lead full lives, participating in their community and creating opportunities for themselves. We strive to assist people to reach their goals, regardless of their situation. No one is defined by their need for support or services, and we take proactive steps to ensure that every client is treated with respect.

Our in home care services are flexible, reflecting the diversity of our clients and the different types of care they require. We provide innovative, creative solutions, supporting many clients across the country. Just Better Care’s range of disability support and aged care services includes:

  • In home disability support
  • Independent living assistance for seniors
  • Dementia support
  • Respite for carers
  • New mother support
  • Home recuperation transition services
  • End of life care
  • In home nursing
  • Transport and travel support
  • Personal care assistance
  • Help preparing meals
  • Housekeeping and maintenance
  • Overnight support

We believe in maintaining a sense of community and connection, helping our clients remain as independent as possible. Our professional team take pride in getting to know each client as an individual, enabling a more personalised and supportive service. Each person’s requirements for in home care services will be different than another’s, which is why we ensure flexibility through our unique approach. We have highly trained and skilled professionals, each committed to understanding their clients, providing compassionate care and assistance.

To find out more regarding Just Better Care’s range of in home care services, contact us today. Call us on 1300 587 823 and we will be happy to have a discussion regarding your requirements and how our disability support and aged care services can help you in your day-to-day life.