This year, Just Better Care (JBC) celebrates its 20th anniversary, a significant milestone that aligns with Katrina's 20-year journey as a Support Worker and Enrolled Nurse.
In a recent interview, Katrina shared her story, providing valuable insights into JBC's evolution, culture, and steadfast commitment to quality care.
Katrina’s Journey to Just Better Care
Katrina's journey with JBC began after an unsatisfactory experience with a previous provider. A sudden change in her work arrangements led her to seek a role that could provide more flexible work hours with a company that values team members. She then found JBC, where she has worked for two decades, motivated by her love for the staff and the company's values.
A Dual Role: Support Worker and Enrolled Nurse
For over 20 years, Katrina has reliably worked as a support worker and an enrolled nurse. Her passion for caring for others, particularly older individuals, arises from her early experiences in a nursing home. Katrina remembers saying, "I just love working with older people."
Memorable Moments and the Importance of Empathy
Katrina fondly recounts her experiences with clients, such as Nancy, a client with dementia, highlighting the importance of brightening their day and offering compassionate care. These stories showcase her empathy, humour, and dedication to improving the well-being of those she serves. Katrina hopes that her clients are better off after seeing her each day.
A Supportive Culture and Focus on Quality Standards
The supportive team environment at Just Better Care, ongoing education and training, and easily accessible advice from colleagues like Sarah, a Registered Nurse, are key factors in Katrina's long-term success with the company.
She also commends high standards of care and attention to detail, which aligns with her commitment to delivering the best possible services to clients. Katrina observes,
"Just because they've got dementia doesn't mean they should have to walk around their home in tracksuit pants if they don’t want to. I genuinely care for my clients."
Flexibility and Work-Life Balance
The flexibility at Just Better Care has enabled Katrina to blend her work with other priorities, such as family responsibilities and personal commitments. Choosing her hours and utilising weekend work has enhanced her work-life balance.
An Advocate for Just Better Care
Katrina strongly advocates for Just Better Care and recommends her team at Northern Beaches & Northern Suburbs as well as any Just Better Care location as an great employer to others looking for work in the sector with an organisation that values the conrtbution that all team members play in supporting customers in the community.
Katrina has no hesitation in recommending Just Better Care as an employer for those interested in exploring new career opportunities. She highlights the friendly environment and the ability to choose your hours as key benefits of working with Just Better Care.
Looking to the Future
As Just Better Care looks to the future, Katrina is thrilled about the company's ongoing dedication to delivering high-quality care and maintaining a supportive work environment where people feel valued. Her 20 years of service exemplify the commitment and passion that fuels Just Better Care's mission to deliver exceptional care to more people across Australia.
Turn your caring nature into a rewarding career at Just Better Care.
Find out more about what's involved in each of the roles at Just Better Care and what to prepare for before applying.
When you're ready, you can apply online to the Just Better Care location of your choice.
