Private home care services are services that you pay for out of your pocket. They are arranged directly between you and your local Just Better Care office. 

Private home care is personalised support in your home. You pay in full for all services provided; there is no Government subsidy. This also means that families receive the care they need without a waitlist for the service.

Participating Just Better Care offices provide the full range of Just Better Care services, including:

  • Trusted and qualified Support Workers are here to help you. They perform many tasks, including domestic assistance, personal care, travel and transport. They also help with community access and much more!
  • Registered and Enrolled Nurses for clinical support
  • Specialised support when transitioning from hospital to home and assisting with your recovery at home with support that can be scaled up to 24/7

Just Better Care offices also have access to a range of local allied health professionals, including Occupational therapists, nutritionists, physiotherapists, podiatrists and more.

You can receive as many hours of care as you need each week. The hours can be easily increased or decreased whenever your needs change. You can also continue to work with your current trusted providers of cleaning and gardeners as part of your ongoing support plan.

What if I need to cancel or make changes?

There's good news, If you let the office know within the agreed notice period, that you need to cancel or make changes to your agreed schedule you will not need to pay for cancelled services that you do not need.

How is private home care different?

Private aged care is different from funded aged care services. You usually do not have to wait for a private provider's support. This means you can start getting help at home right away.

You must pay the total cost of the provider's services. Private home care might seem costly, but it can be more affordable than other options, like residential aged care.

If you get government help, you might want to add private pay support services to your plan.

This means you can 'top up' the government-funded services you receive with additional support funded by you if you need it.

Private care can be a good choice if you need short-term help. It is also useful when you return home from the hospital. Additionally, it can provide respite or bolster the support you are receiving from your current carer (such as a friend or family member).

Is Private Home Care right for me?

Just Better Care can arrange 24-hour support if you need more home care. This flexibility helps you customise your care so you can get the right support when you need it. Many families find that private home care provides a more personalised approach due to the flexibility and scalability that are uniquely available to private paying customers.


Additionally, private home care can help maintain a sense of independence and comfort, as you can stay in your familiar environment. This can be particularly beneficial for those with chronic conditions, as it allows for continuity in care and a more familiar and comfortable situation where the care can be provided.


Assessing your needs and budget is essential when considering private home care. Just Better Care offers comprehensive support services, from occasional personal care to more specialised medical assistance. Discussing your requirements with a care coordinator allows you to create a customised plan that fits your lifestyle and financial situation.

Is Private Home Care worth the investment?

Investing in private home care can lead to better health outcomes. Studies have shown that individuals receiving private care in their homes often experience less stress and improved overall well-being. This can lead to a higher quality of life, as you can better direct the support and keep your sense of independence, engaging in daily activities and maintaining social connections.


In conclusion, while the initial costs of private home care may seem daunting, its long-term benefits and flexibility make it a worthwhile investment. 

Whether you need short-term assistance or ongoing support, exploring your options with your local Just Better Care can help you find the right solution for you or your loved one.

Get started with Just Better Care Private